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On this episode of the You Own the Experience podcast, Robert Mann talks with Alison Daley, founder at Recruiting Innovation, about how she leveraged her experiences in staffing and user experience research to overhaul how she communicates with technical candidates.  

Daley stumbled across the journey mapping tool while working in user experience research, and had a eureka moment, envisioning how the same tool could provide a framework to guide conversations with highly technical candidates.  

In this episode, you’ll also hear about:  

  •  How the waterfall methodology helps improve conversations with both candidates and hiring managers 
  • Why Daley recommends taking notes from candidate conversations in story form 
  • The unconscious biases that, if not recognized, can limit a staffing professional working in the tech industry  

 Check out the episode to hear more and check out next session of Ask Lauren with Mrs. Lauren Jones of Leap Consulting Solutions.   

 Theme music by Hendrick Valera Editing & Mastering by Joel North